Dreamhost, we’re sorry we over billed you…

…to the tune of $7.5 million dollars. Guess that explains why I had a ginormous charge (~$158) from Dreamhost on my credit card statement this month. (mental note, guess I need to get some more referrals!) Being the software business I frequently have nightmares about fat fingered moments like the one that cause the snafu. Ouch.

They quickly sent out an email explaining the situation and saying it would be a day or two before erroneous charges would be cleaned up. How you be mad when they use Homer Simpson in their apology?





3 responses to “Dreamhost, we’re sorry we over billed you…”

  1. Samuel A. Falvo II Avatar
    Samuel A. Falvo II

    I saw this news about two days ago. I found that their attitude was unnecessarily jovial, considering the nature of the blooper. That said, at least they fessed up to it, and are making amends. Hopefully your charges are removed.

    I was considering putting it up on my blog two days ago. I don’t remember why I didn’t. Oh well.

  2. theMezz Avatar

    Guess I was one of the lucky ones at Dreamhost that did not get charged. 🙂

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