Shout-Outs on jasoncrowther.com

Props to DreamHost

Sat, 07 Feb 2015 00:00:00 +0000

I finally got around to shutting down my DreamHost account. I poked around a bit in the control panel and didn’t find a way to cancel the account. I started to file a support ticket and their ticket tool pointed me in the right direct to cancel the account myself. Turns out I was on the right page already, just missed the tiny link for end my account.

Home Depot is the Best

Sat, 07 Sep 2013 00:00:00 +0000

Last week, I bought a new battery for my Ryobi tool set. They had 3 options, the trusty Ni-Cd (what I had), the mid-line lithium, and a high-end lithium. All modern Ryobi tools have the same form factor for battery, which is pretty awesome. The mid-line looked like a nice upgrade from my old battery, being both lighter and longer lasting. It was also the same price as the Ni-Cd anyway. So I bought one.

Customer Service, done right: LL Bean

Mon, 10 Jun 2013 00:00:00 +0000

Was in my local LL Bean store earlier. In the past, they’ve sold a particular Nalgene water bottle that both my kids like. Since Luke finally started drinking on his own, he’s always loved his trusty blue bottle. So much, the magical valve that keeps him from having a water party whenever he has it starting to wear out. So, it was time to get some reinforcements.

Sprint Shocker

Thu, 07 May 2009 00:00:00 +0000

Was unhappy when I opened my Sprint bill this month it was about $35 to high. Didn’t take long to figure out that the overage was on my line. Hmm, why I am being charged for Casual Data Usage? Last I knew, I had all you can eat data via the Power Vision feature. Hmm, no line item for that. I went back to last months bill and saw it was missing their too. (I just missed it because my Casual Data Usage total was just about the same as the normal Power Vision charge.)

That Guy Ain't Right in the Head... Part III

Wed, 25 Jul 2007 00:00:00 +0000

The local paper had an interview with local Badwater Ultramarathon finisher, Todd Baum. Job well done! I can only dream of an accomplishment like that.

Shout Out to A La Zing

Sun, 31 Dec 2006 00:00:00 +0000

I’m real quick to point out when I get bad customer service and a little slow to point out when I get service above and beyond the call of duty. One company that continually surprises me with excellent service is A La Zing. They sell excellent pre-made meals perfect for birthdays and holiday gifts.

Customer Service, Done Right!

Fri, 04 Mar 2005 00:00:00 +0000

After recent trainwrecks in the Customer Service departments when dealing with Time Warner Cable and Sprint PCS, I happy to report a good customer service experience. I don’t wanna make it seem like all I do is bitch about crappy service, I wanna make sure to hilight when customer service does work.

Cool FireFox Hint of the Day

Mon, 10 Jan 2005 00:00:00 +0000

Did you know that you can add search types to the FireFox search gadget? I never noticed the add engines item at the bottom of the search list. There are a ton of other handy searches available. I added amazon.com, cddb.org and m-w.org to my list. Very Handy!