Category: Shout-Outs
- Props to DreamHost
I finally got around to shutting down my DreamHost account. I poked around a bit in the control panel and didn’t find a way to cancel the account. I started to file a support ticket and their ticket …
- Home Depot is the Best
Last week, I bought a new battery for my Ryobi tool set. They had 3 options, the trusty Ni-Cd (what I had), the mid-line lithium, and a high-end lithium. All modern Ryobi tools have the same form …
- Customer Service, done right: LL Bean
Was in my local LL Bean store earlier. In the past, they’ve sold a particular Nalgene water bottle that both my kids like. Since Luke finally started drinking on his own, he’s always loved his trusty …
- Sprint Shocker
Was unhappy when I opened my Sprint bill this month it was about $35 to high. Didn’t take long to figure out that the overage was on my line. Hmm, why I am being charged for Casual Data Usage? Last I …
- That Guy Ain't Right in the Head... Part III
The local paper had an interview with local Badwater Ultramarathon finisher, Todd Baum. Job well done! I can only dream of an accomplishment like that.
- Shout Out to A La Zing
I’m real quick to point out when I get bad customer service and a little slow to point out when I get service above and beyond the call of duty. One company that continually surprises me with …
- Customer Service, Done Right!
After recent trainwrecks in the Customer Service departments when dealing with Time Warner Cable and Sprint PCS, I happy to report a good customer service experience. I don’t wanna make it seem like …
- Cool FireFox Hint of the Day
Did you know that you can add search types to the FireFox search gadget? I never noticed the add engines item at the bottom of the search list. There are a ton of other handy searches available. I …