Category: Bestbuysucks

Eh? So, I’ve got the new TV and the old tube is long gone, right? Yep, that hasn’t changed. Thankfully, the new TV has been working like a champ. But, the other day, a Best Buy envelope showed up in …

Tuesday, I hit up my local Best Buy on the way home from work. I headed over to the service counter and talked with a rep. I explained the situation. She disappeared for a bit to talk to a manager and …

Hmm, been a few more weeks. Time for another update! Last time, the TV guy came over tried to install the part he thought was causing the problem. After a bunch of screwing around under the hood, it …

Yes, the saga continues. After waiting about a month for parts, I got a call earlier this week that the needed parts for the repair have arrived at the repair center. A few days later, they called …

Ok, just about 2 months after starting the process, someone finally came out to look at my TV yesterday. The United Radio tech called me in the morning as arranged, ask me a few questions about the …

My mom always said, “Patience is a virtue.” If that’s the case I’m way too virtuous, I guess. I haven’t bothered giving updates for a while, because the situation wasn’t changing. I’d check in with …

Quick update. So much for we’ll get that authorization right out. I called the local repair place yesterday afternoon and they hadn’t gotten anything new from Best Buy. Crud. The person said that they …

Week 5 began with me checking in my local repair shop. I first asked if they per chance had heard anything from Best Buy. Of course, they hadn’t. So, I asked them to describe exactly what they need so …

Ok, this is getting ridiculous. I’ve been waiting for Best Buy to provide the proper authorization for United Radio to make an appointment to come out and look at my tv. After another week with no …

Yesterday, I called my local repair shop, United Radio, per my instructions from Best Buy. Of course, they hadn’t gotten anything from Best Buy on the matter yet. Nothing seems to surprise me any …

As you’ve probably guessed by now, nobody called me back after that last check in. So, I figured it was time to try to talk to someone in person. Last night, I checked in with my local Best Buy (the …

Last time I talked to Best Buy Service, they said some one will call me back in 5-7 business days. I wasn’t all that surprised that after 7 days elapsing, that I still didn’t hear anything from them. …

This time its not Time Warner, I promise… Recently my Sony TV (32" HD) cashed itself in. When you hit the power button, all you get is a blinking red light. What does the manual say about this …