Blog
- Did I Ever Tell You I Love Being on Hold?
So, I just noticed that I added a doctor appointment to my calendar with a date, but no time. Ok, let me just call the office and get that time. 10:30am - Hello! You’re caller #7, please wait for the …
- No One Cares But You
This is epic:
- Modern Customer Support
So, I’ve got a broken fridge. Made arrangements for a service call. Arrival window came and went, nobody showed up or contacted me. Here’s the follow up: me: uh, I had a service call scheduled for …
- Scheduling
Background: 2 kids have dental appointments back to back. Need cancel second appointment due to scheduling conflict. Call 1: Me: Hey, I need to cancel my kids dental appointment. Them: ok, when do you …
- Recipe: Mississippi Pot Roast
Here’s a quick and dirty Mississippi Pot Road recipe via Al Bladez. Super flavorful with a minor kick of heat. Ingredients: 1 Beef London Broil (size doesn’t really matter, as long as it fits flat in …
- Sigh
them: estimated wait time 2 minutes. <10 minutes later> them: you want a callback? me: yep them: an agent will call you back when available <20 minutes later> them: ring ring, this is your requested a …
- Quote of the Day
I ask Matthews if he ever pictures his own death. “Yeah,” he says, “I think I do. I think about the people I’d leave behind. I need to stop making friends, so I can outlive all the people I care …
- Ghost Phantomime
Out today, so good. The Jesus He Knows Me cover is kinda epic.
- The Little Things
In the process of porting our cell phones from Metro to T-Mobile. After getting my own line moved, I noticed when you call support line they use caller id to give a personalized greeting… “Hey Jason, …
- # Days Since I've Been Hit by a Car While Running