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After recent trainwrecks in the Customer Service departments when dealing with Time Warner Cable and Sprint PCS, I happy to report a good customer service experience. I don’t wanna make it seem like …

Here’s a great video from NYT with David Pogue talking about how he produces his own weekly video updates. I wish I had more time to play around with this kind of stuff.

Finally got around to turning on my online running log. Its kinda lame at the moment, but it does give some quick stats as to my running addiction. Sooner or later, I’ll get back to it and add some …

Whoa, this is pretty cool. A tiki shaped USB drive. How cool is that? They’re a little pricey, but they’re hand made. Probably no more expensive than a one made by a street vendor in Maui. Don’t be …

Yesterday, I was updating iTunes on my PC and noticed that there was also an update to the iPod software. I think I missed the last update, so I figure its probably a good time to get caught up. So I …

In my last blog, I brought you up to date on the hell that is dealing with Time Warner Cable for service. In the comments, my pal Sean was surprised that I didn’t just dump the Time Warner DVR and buy …

So in the last installment, I was left with a HD cable converter, and a charge to keep calling Time Warner Cable to inquire if they had any HD DVR boxes available. So, Thursday I give them a call. I …

Was listening to All Things Considered on the way home and they had an article about the Westminister Kennel Club Dog show (includes audio), and one of the judges had this to say about the Best in …

Last week, Sandy and I were watching a DVR’d show. Suddenly, the playback started to skip (kinda like a scratched DVD), and then we hear the awful sounds of hard drive preparing to eat itself. But …

Was listening to NPR (on our local station WAER) on the way into work this morning and caught a story about tax preparation programs. One of the hosts who had never used tax prep software before was …